DoorDash
Dinesurf vs DoorDash: More Than Delivery for Your Restaurant
DoorDash is the largest food delivery app in the United States, with more than 56 million people ordering each month, and it now owns Wolt, Deliveroo and SevenRooms. For a restaurant, it brings delivery customers and the drivers to reach them, and its own online ordering is genuinely commission-free. What it does not run is the rest of the restaurant: the bookings, the deposits, the till and a guest list that includes everyone who walks in. Dinesurf does, for one monthly price, and orders on your Dinesurf website can still go out with a DoorDash driver, without the commission. Here is how they compare.
Quick Comparison:
| Feature | Dinesurf | DoorDash |
|---|---|---|
| Commission-Free Orders on Your Website |  | (plus 2.9% + $0.30) |
| No Commission on App Orders | No app marketplace |  (15–30%) |
| Restaurant Website | | (built from your DoorDash menu) |
| Guest List From Every Order, Booking & Visit | | Direct orders & loyalty sign-ups |
| Newsletters & Automations | | From $99 a month |
| Loyalty | | Pro plan, $249 a month |
| Reservations & Deposits | | Through SevenRooms, 12 US cities |
| POS & Kitchen Display | | (POS integrations) |
| DoorDash Delivery Without the 15–30% Commission | (orders on your website) | Drive, per delivery |
Feature-by-Feature Comparison
Commission on the App, None on Your Site
On the DoorDash app, US restaurants pay 15%, 25% or 30% of every delivery order, depending on the plan and how far it reaches, and 6% on pickup. DoorDash’s own online ordering, for your website, charges no commission, only 2.9% + $0.30 a card payment, but you need a DoorDash store to use it. Dinesurf’s ordering on your website has no commission and no app it depends on.
Who Owns the Guest
From an app order, DoorDash shares what you need to make and deliver it. You can contact a DoorDash guest once they order from your own site or join your DoorDash loyalty programme. On Dinesurf, every guest who orders, books a table or is seated lands in your Guestbook with their visits, spend, birthday and notes, whether they found you on Google, Instagram or walked in.
Your Website and Marketing
DoorDash builds a free website from your DoorDash menu, and sells automated emails from $99 a month and loyalty with a branded app at $249 a month. Dinesurf’s website runs on your own domain with bookings and ordering built in, and its Standard plan includes newsletters, birthday and win-back automations, and loyalty.
Reservations, the Till and the Dining Room
DoorDash takes table bookings through SevenRooms, its reservations company, in 12 US cities, and it does not sell a POS. Dinesurf takes bookings with deposits on your own website and Reserve with Google, and includes a POS with kitchen display and a floor plan, so the bill and the booking end up on the same guest.
Delivery
This is DoorDash’s strength: drivers across most of the United States. You can have them without the app’s commission. When a guest orders on your Dinesurf website, DoorDash delivers it for its flat delivery fee instead of taking 15% to 30% of the order, and the guest stays in your Guestbook. You can also use your own drivers or offer pickup.
Pricing Comparison
Standard plan: $82 a month, with no commission on orders from your website, plus reservations and deposits, the Guestbook, newsletters and automations, loyalty, your website, a POS with kitchen display and AI staff. 30-day free trial.
DoorDash
App orders: 15%, 25% or 30% commission on delivery and 6% on pickup in the US, with no monthly fee. Online ordering: no commission, 2.9% + $0.30 a payment. Website free; emails from $99 a month; loyalty and a branded app $249 a month. Drive: $6.99–$10.99 a delivery. As published on 1 October 2026.
For delivery reach, DoorDash’s app is hard to beat, and its direct ordering is a fair deal. Its marketing and loyalty cost $99 to $249 a month on top and still leave out reservations, deposits and a POS; Dinesurf’s $82 plan includes all of them, and DoorDash can still deliver your website orders without the commission.
Which Platform Is Better for Restaurants?
Choose Dinesurf if you want:
- Reservations, deposits and a POS with your ordering
- A guest list built from every order, booking and visit
- Newsletters, automations and loyalty in one $82 plan
- DoorDash delivery for orders on your website, without the 15–30% commission
Choose DoorDash if you want:
- Delivery customers from the largest US delivery app
- Drivers, for app orders and your own
- A free website built from your DoorDash menu
Get the best of both
Keep DoorDash. Add Dinesurf.
You don’t have to choose. The restaurants that grow use DoorDash for what it does best, finding new customers and getting food to them, and Dinesurf for everything after: the second order, the birthday, the table on Saturday. Book a call and we’ll walk you through the playbook we give our restaurants for running both.
Let DoorDash bring new customers
Stay on the app for its reach and its delivery, in the areas where it brings you orders you would not get otherwise.
Be easy to order from directly
Your own website, found on Google, Instagram and WhatsApp, so a customer who already knows your name orders from you, with no commission.
Give direct customers a reason to return
Every direct order and booking lands in your Guestbook, with newsletters, birthday offers and loyalty to bring them back.
Fill the tables, not just the bags
Reservations, deposits and events for the dine-in nights a delivery app never touches.
Frequently Asked Questions
How much does DoorDash charge restaurants?
In the US, 15% (Basic), 25% (Plus) or 30% (Premier) of each delivery order, and 6% on pickup, with no monthly fee. Online ordering on your own site has no commission, only 2.9% + $0.30 a payment. Canada and Australia have their own rates.
Do restaurants get customer data from DoorDash?
From app orders, only what is needed to fulfil the order. From orders on your own site through DoorDash’s online ordering, you get the guest’s name, email and phone, and app guests who join your DoorDash loyalty programme can be contacted. On Dinesurf, every guest who orders, books or visits joins your Guestbook.
Can DoorDash deliver orders from my Dinesurf website?
Yes. A guest orders on your Dinesurf website and a DoorDash driver delivers it, for DoorDash’s flat delivery fee rather than the 15% to 30% commission on app orders. The order, and the guest, stay yours.
Is DoorDash available in Africa?
No. DoorDash’s app runs in the US, Canada, Australia and New Zealand, and its Wolt and Deliveroo apps in Europe and the Middle East; none of them serve Africa. Dinesurf works with restaurants in Nigeria, Ghana, Kenya, South Africa, the US and other countries.
Can I use DoorDash and Dinesurf together?
Yes. Use DoorDash for delivery customers, and Dinesurf for the bookings, the dining room and the guests who come back to you directly. Book a call and we’ll share the playbook we give our restaurants for running both.
Want the whole restaurant, not just the delivery orders?
Dinesurf runs your reservations and deposits, your website and ordering, your POS and your guest list, for one monthly price.