Dinesurf vs Glovo: Delivery App or Your Own Ordering?
Glovo has delivered food in Nigeria since 2021, in Lagos, Abuja, Ibadan and Port Harcourt, with more than 6,000 businesses on the app and its own riders on the road. It is owned by Delivery Hero, which Uber agreed to buy in 2026. For a restaurant, Glovo brings new customers and delivers to them. In return it takes a commission on every order, pays out twice a month, and keeps the customer. Dinesurf gives you your own ordering, on your own website, with every customer in your Guestbook. Here is how they compare.
Quick Comparison:
| Feature | Dinesurf | Glovo |
|---|---|---|
| Commission-Free Orders |  |  (commission + VAT per order) |
| No Activation Fee | | (₦45,000 + VAT per branch) |
| Customers You Can Market To | | (order use only) |
| Your Own Website & Domain | | A listing on Glovo |
| Newsletters, Loyalty & Birthday Offers | | |
| Reservations & Deposits | | |
| Riders & Delivery | Your riders or a delivery partner | |
| Customers Who Don’t Know You Yet | From Google & Instagram | (app users) |
Feature-by-Feature Comparison
Who Owns the Customer
Glovo’s Nigerian partner terms let a restaurant use a customer’s name, phone number and address only to fulfil that order, and bar it from promoting its own channels, even a flyer, inside a Glovo order. The customer is Glovo’s to market to. On Dinesurf, every customer who orders, books or visits lands in your Guestbook, and newsletters, birthday offers and win-backs bring them back to you.
Commission, Fees and Prices
Glovo charges an agreed commission plus VAT on every order, a payment fee of up to 1.5%, and a ₦45,000 activation fee for each branch. Its terms also require your Glovo prices to be no higher than your own, or it adds another 10% of your Glovo sales. Dinesurf takes no commission on orders from your own website, so you set your prices and keep the margin.
When You Get Paid
Glovo pays restaurants twice a month, in arrears: sales from the 1st to the 15th are paid after the 5th of the following month, and the rest after the 20th, so money can arrive weeks after the meal. Faster payouts cost extra. Dinesurf takes no commission from orders on your own website and pays out to Nigerian bank accounts.
Delivery and Riders
This is Glovo’s strength: its own riders, live tracking, and a large app audience ordering every day, with paid promotions and ads to stand out. Dinesurf does not run riders: orders from your website go out with your own riders, a logistics partner, or pickup.
More Than Delivery
Glovo is built for delivery and pickup orders. It does not take table bookings or deposits, build your website or run your till. Dinesurf does all of that in one plan, so the guest who ordered on Tuesday and booked a table on Saturday is the same guest in your Guestbook.
Pricing Comparison
Standard plan: ₦68,000 a month, with no commission on orders from your own website, plus the Guestbook, newsletters and automations, loyalty, reservations and deposits, your website and a POS. 30-day free trial.
An agreed commission on every order, plus VAT, and a payment fee of up to 1.5%. A ₦45,000 + VAT activation fee per branch. Paid promotions and ads on top. Payouts twice a month, in arrears. From Glovo’s Nigerian partner terms, as published on 1 October 2026.
At a 25% commission, ₦68,000 is what Glovo would take from ₦272,000 of orders. Every regular you move from the app to your own website keeps that commission, and that customer, in your restaurant.
Which Platform Is Better for Restaurants?
Choose Dinesurf if you want:
- Orders on your own website with no commission
- Every customer’s details in your own Guestbook
- Newsletters, birthday offers and loyalty under your own name
- Reservations, deposits and a POS in the same plan
Choose Glovo if you want:
- New customers from a large delivery app
- Riders without hiring your own
- Orders in Lagos, Abuja, Ibadan or Port Harcourt from people who have not heard of you
Get the best of both
Keep Glovo. Add Dinesurf.
You don’t have to choose. The restaurants that grow use Glovo for what it does best, finding new customers and getting food to them, and Dinesurf for everything after: the second order, the birthday, the table on Saturday. Book a call and we’ll walk you through the playbook we give our restaurants for running both.
Let Glovo bring new customers
Stay on the app for its reach and its delivery, in the areas where it brings you orders you would not get otherwise.
Be easy to order from directly
Your own website, found on Google, Instagram and WhatsApp, so a customer who already knows your name orders from you, with no commission.
Give direct customers a reason to return
Every direct order and booking lands in your Guestbook, with newsletters, birthday offers and loyalty to bring them back.
Fill the tables, not just the bags
Reservations, deposits and events for the dine-in nights a delivery app never touches.
Frequently Asked Questions
How much does Glovo charge restaurants in Nigeria?
Glovo’s Nigerian partner terms set an agreed commission plus VAT on every order, a payment fee of up to 1.5% and a ₦45,000 + VAT activation fee per branch; the commission rate itself is agreed at sign-up, not published. Dinesurf charges no commission on orders from your own website.
Can I market to my Glovo customers?
No. Glovo’s terms let you use a customer’s details only to fulfil their order. On Dinesurf, customers who order or book on your website join your Guestbook, and you can send them newsletters and offers.
How often does Glovo pay restaurants?
Twice a month, in arrears: sales from the first half of a month are paid after the 5th of the next month, and the second half after the 20th. Faster payouts cost an extra fee.
Can I use Glovo and Dinesurf together?
Yes. Use Glovo to reach new customers, and Dinesurf for the orders, bookings and repeat visits that come to you directly. Glovo’s terms do require your app prices to be no higher than your own. Book a call and we’ll share the playbook we give our restaurants for running both.
Ready to keep the customer, not just the order?
Dinesurf gives you commission-free ordering on your own website, and turns every customer into a guest you can bring back.